Billing
Plans, currencies, invoices, failed payments, upgrades, downgrades and cancellation.
On this page
Which plan am I on?
Workspace → Billing shows the plan, interval, currency and renewal date. Every workspace has its own plan.
Currencies and providers
Prices are shown in INR and USD. INR payments go through Razorpay; USD through Stripe. The currency is chosen at checkout and cannot be changed mid-subscription; cancel and resubscribe to switch.
Invoices
Invoices are issued by the payment provider and listed on the billing page with a link to the hosted PDF. Add a company name and tax id on the billing page before the next invoice if you need them printed.
A payment failed
The provider retries according to its schedule and emails you. The plan stays active during the retry window; if all retries fail the workspace returns to Free and projects above the Free limit are kept read-only until you resubscribe or remove some.
Upgrading and downgrading
Upgrades apply immediately with proration by the provider. Downgrades apply at the end of the current period.
Cancelling
Cancel subscription on the billing page keeps the paid plan until the period ends. There is no partial-period refund by default; see the refund policy.
I was charged but the plan did not change
Plan changes come from provider webhooks, which usually arrive within a minute. If it has been longer, contact support with the invoice number; we can replay the event.